Senior System Administrator

Position Purpose

Under the direction of the IT Manager, the Senior Systems Administrator is responsible for providing technical support and ensuring high system availability to support business-critical applications through best-in-class design, architecture, and operations.

Essential Functions

• Performs the installation, configuration, administration, and maintenance of networked Windows, Linux, or UNIX operating systems
• Creates network user accounts, user environments, directory structures, rights and security for accounts, and other applications requiring login credentials
• Supports Company networks, servers, storage, printers, and workstations to maximize IT support and provide appropriate security, integrity, and availability
• Supports Company backup, restore, and Disaster Recovery systems to manage system availability and Recovery Point/Time Objectives
• Installs, configures, tests, and documents all computing hardware and software systems Company-wide
• Supports the Company's IT projects, coordinating all phases from requirements analysis to evolution following defined Standard Development Lifecycle (SDLC) processes
• Processes incoming requests to the IT Help Desk, and provides courteous, timely, and effective resolution of customer issues
• Proactively monitors system alerts and system performance
• Performs basic engineering work concerned with the analysis, planning, designing, evaluating, selecting, administering, and upgrading of Storage Area Network systems
• Recommends and supports the acquisition of hardware, software, and monitoring/support tools and utilities as needed
• Assures compliance with applicable corporate and legal standards
• Acts as liaison between the Company, vendors, and consultants
• Prepares monthly, quarterly, and annual reports as necessary
• Assists with audits and takes on additional responsibilities as necessary
• Flexible/non-traditional schedule may be required, and some travel
• Performs other necessary functions as assigned

Qualifications Preferred

Knowledge

• BS in Computer Science, MIS, or related field
• 5-7 years of experience in the IT field
• 3-5 years of UNIX/Linux and SAN administration experience, plus 2 years of technical support in a team environment, including customer service experience
• Thorough understanding of server, storage, and networking hardware
• Basic understanding of IT Service/Operations Management best practices
• Basic understanding of Windows Server and Workstation operating systems
• Experience with Change Management, Release Management, Incident & Problem Management, Availability Management, Capacity Management, Monitoring & Event Management, Batch Management, and IT Service Level Management
• Sufficient experience with the Microsoft Office suite

Interpersonal

• A positive attitude and the ability to maintain professional, long-term co-worker, customer, vendor, and business relationships
• Service-oriented and a dedication to win customers 'for life'
• Strong professional verbal and written communications skills
• Ability to work effectively across all levels of management
• Detail-oriented with the ability to manage multiple tasks, simultaneous projects, and conflicting deadlines
• An innovative approach to resolving problems and delivering results
• Ability to thrive in a fast-paced, ever-changing environment

Current Openings for Senior System Administrator Jobs at Negwer Materials